Let me know how it goes for further assistance. If a component fails a test, write down the failure ID (24-digit code) so you have itĪvailable when you contact HP Customer Support. While the test is running, the time remaining and test result for each component areĦ. On the HP PC Hardware Diagnostics (UEFI) main menu, click System Tests. Turn on the computer and immediately press Esc repeatedly, about once every second.ģ. Hold the power button for at least five seconds to turn off the computer.Ģ. In this scenario, I would suggest here is to run an extensive system test from F2 and check if the hardware components on your PC are functioning correctly.ġ. NOTE: Generally, when temperatures inside the case rise above 35 degrees Celsius (95 degrees Fahrenheit), the risk of damaging important internal components increases greatly.Īlso, to avoid the CPU damage, we do not recommend throttling or overclocking the CPU, I recommend you refrain from using high-performance games on this laptop as it's not built for the same. If your device is overheating, please remember the below information: I would like to inform you that the fan functions are system managed and there is no HP tools or options to turn on or off the system fan manually. If this is a hardware issue how can I get it you for posting your query on HP Community, I can't imagine this to be normal behavior but if it is I demand that a BIOS update be released to address this issue as it is simply unacceptable that this should be standard behavior for a high end gaming notebook as even my old gaming notebook is way quieter. I don't know what to do next or if there even is anything I can do. There are no other processes sapping performance, the vents are clean, the BIOS is at the latest revision. To clarify this only happens during intensive tasks such as gaming and only when the CPU reaches 80 celsius then the fan goes from pretty loud to VERY loud. Removing collected dust from the laptop with air duster It can go as high as around 4000 RPM while the other one stays at 200.Īs you can imagine this is VERY loud and VERY annoying, I can only describe the sound it makes to that of a jet plane before takeoff. The problem is that only one fan seems to want to turn. It's not a new problem and was probably a problem before I got it as I bought it used. Hello! My HP OMEN 17-an004no gaming notebook has a fan noise problem.

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