This will help us continuously improve the quality of the application and get more insights into issues that need troubleshooting. Error reporting - Flex now reports on errors that are generated within the UI.To take advantage of these features, visit Flex settings to enable them for your account. Using bold text, italics, or bulleted lists can create structure and emphasis in your agents' messages, and ensure that customers read and understand the message correctly.īrowser notifications help agents respond to tasks that require their attention in a timely manner and not miss any customer interaction when they are not focused on Flex.

This can improve the readability of longer messages. Markdown support allows agents to format Web Chat messages. These features improve agent efficiency and customer experience for messaging interactions. This release Flex UI and WebChat UI upgrades Browser Notifications and Markdown to Generally Available. Flex UI 1.26 and Webchat UI 2.9 are now available, with Browser Notifications and Markdown for Web Chat now Generally Available

Signal messaging app for desktop